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By using services provided by Starflare (“we”, “us”, “our”), customers (“you”, “your”) agree to follow the terms and conditions outlined in this document. If you do not agree, you must discontinue using our services.
Starflare provides cloud and datacenter infrastructure solutions, which may include:
Customers can manage their services through our management panel at: /dashboard
In the event of hardware failure, Starflare will replace or repair affected hardware as soon as possible. Temporary replacement hardware may be provided.
Support Channels:
Support Includes:
Support Does Not Include:
Starflare does not access, view, copy, or monitor data stored on customer servers unless:
Customers are fully responsible for:
Starflare does not provide internal server data backup unless the customer purchases a backup service.
Customers must maintain their own backups. Starflare is not responsible for data loss caused by:
Starflare provides operating systems such as Linux distributions or other open-source systems by default. If using commercial software (e.g., Windows Server, cPanel, DirectAdmin, etc.), the customer is responsible for obtaining proper licensing. Starflare does not install or configure third-party software except when purchased with licensing through us.
The following activities are strictly prohibited and may result in immediate service suspension or termination without refund:
Customers are responsible for any damages caused by misuse.
Starflare is not liable for:
The customer agrees that service is provided “as-is” within reasonable operational standards.
Starflare may suspend or terminate service if:
No refunds are provided for termination due to policy violations.
We collect information necessary to provide service, such as:
We use collected information only to:
We do not sell or share personal data with third parties except when legally required.
For support or questions:
This is the most important setting. When enabled, the firewall automatically allows return traffic for connections that you have already permitted.
Example: To run a web server, you only need one Allow rule for inbound traffic on port 443. You do not need another rule to allow the server's response back to the
visitor. The 'Keep State' rule handles this automatically. It simplifies your ruleset and
enhances security.
This stateful rule is always processed before any of your custom rules below it.
Your custom firewall rules are processed from top to bottom. The first rule that matches a new connection's traffic is the one that gets applied. This means the order of your rules is extremely important.
A common strategy is to place your specific Allow rules
at the top, and a general Block ALL rule at the very
bottom.
Presets are pre-configured sets of rules for common applications. Clicking a preset will add its required rules to your list. You can then customize the list by adding, removing, or re-ordering individual rules.
Allow (accept the
connection) or Block (drop the connection).Inbound to your server, going Outbound from it, or Both.
TCP
(reliable), UDP (fast), and ICMP (pings). TCP+UDP is
a convenient shortcut to apply the same port rule to both protocols.25565), a range
(1000-2000), or multiple ports separated by commas (80,443,8080).
number/period (e.g.,
5/s for 5 per second, or 10/m for 10 per minute).
min:max (e.g., 0:28
to block small packets often used in reflection attacks).After adding, removing, or re-ordering your rules, you must click the Save Rules button to apply your changes to the live firewall.
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Service: Item Name
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Base Price: ฿0.00 / month
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Our core service infrastructure is currently experiencing an ongoing downtime. We are working around the clock to resolve this immediately. Please wait or contact administrators for updates.
As compensation for the inconvenience, you can use the code below:
STF295829
Redeem this code in the Account panel for ฿100 credit.
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